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Crucial Delivery Dates
It is important that you clearly indicate on your order form or purchase order if a crucial delivery date is required. A customer service representative MUST then confirm the shipping date as well as the various methods of transportation.

Shipping Methods
Your preferred shipping method must be specified on your order. Just Direct Promotions will make its best effort to deliver your order in a timely manner by the requested shipping method. If an alternative shipping method is required for timely delivery, you will be notified.

Drop Shipping
We will drop ship your order to ONE DESTINATION at no charge. If multiple destinations are required, add $5.00 per shipment. Completed shipping labels must be provided for each shipment.

Order Returns
Authorization is required prior to any return of goods. Please report any problems with your order to our office within ten days of receiving your merchandise. The merchandise to be returned must be received withing ten days of authorization. A credit will be issued upon arrival of the returned goods.

Website Trademark Use
Any trademarked or copyrighted products or logos shown throughout this website are used only to showcase our various products as well as our ability to place logos and text on such products. It should never be assumed that any example art, trademarked or otherwise, is readily available for purchase without the company's permission or that it was designed by the company.

Trademarks, etc.
Just Direct Promotions will assume no responsibility for any deliberate or non-deliberate legal infringements regarding artwork provided by the customer. It is assumed that permission has been granted for any and all designs supplied by the customer to be reproduced for the production of a product.

Responsibility of Orders
Once a common carrier departs from our facility with an order, Just Direct Promotions will assume no responsibility for that order. Disputes for any delays, lost, or damaged deliveries must be made with the carrier. However, we will make every effort from our office to assist in the tracing of your order.


© 2007 - 2017 Just Direct Promotions
Call Us Toll-Free: 1-866-915-5878
104-155 Main St. E. Suite #149 Grimsby, ON L3M 1P2