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Our Order & Billing Process
Step 1: Fill Out the Online Order Form OR Call Our Toll-Free #
You can fill out the online order form associated with each product or call us to make initial contact with us. Please be as detailed as possible to describe how you intend to decorate your items.
Step 2: Collect Order Details
We will respond with an order estimate in order to confirm your order details such as shipping address, artwork files, quantity, size, etc. Here you can attach your prepared artwork files or instructions for our artists to design your artwork for you if you did not do so on our order form.
Step 3: Proofing & Order Approval
Once our art department has determined that your artwork is suitable and ready for printing, we will create and email you a sample PDF proof of your product along with a final order estimate showing your total including tax and shipping. This initial proof is included in our standard setup charge for all orders. A link is provided in this email where you can go to approve your order and indicate your preferred payment method. Once we receive your approval, your order will be submitted for production.
Step 4: Payment and Shipping
Payment must be arranged with us prior to your order being shipped from our facilities. We currently accept Visa, Mastercard, personal or certified cheque as payment options. If you indicated credit card as your type of payment, your card will then be charged the full amount on the estimate once your order is approved and in production. If paying by cheque, we will not ship your order until we receive the cheque and it has been processed unless special arrangements have been agreed upon by your custom service representative. UPS is our common means of shipping across Canada. Our customers enjoy our discounted bulk shipping rates.
© 2007 - 2017 Just Direct Promotions
Call Us Toll-Free: 1-866-915-5878
104-155 Main St. E. Suite #149 Grimsby, ON L3M 1P2