Lucy joined Just Direct Promotions in 2016 as a Lead Generation Specialist. She worked in call centres for more than 10 years, in various positions, from customer Service Rep to Benefits Administrator. Lucyās past experience has enabled her to bring fresh and unique ideas to the JDP team. Her main role is to connect with existing clients to help strengthen our business relationships while also enticing new clients to realize just how helpful the JDP team can be. Her willingness to go that extra mile for each and every one of our valued customers is unmatched.Ā
With a strong and extensive background in customer service, and sales, D.J. is your Senior Account Manager and Customer Service Manager. He serves as one of your points of contact for inquiries, quotes, and communication, and can help solve any obstacle that is placed in front of him. He is dedicated to providing solutions, ensuring clients needs align with both budget and quality. Additionally, he oversees & manages our clients third-party e-commerce operations.Ā
D.J.’s expertise lies in streamlining the ordering process, while providing the excellent customer service you have come to anticipate when working with us. Outside of work, he’s known for his immeasurable enthusiasm for his sports teams, and has a knack for quickly making snacks & office treats quickly disappear, DJ is always keeping his fellow colleagues entertained and smiling.Ā
Paige is a dedicated customer service professional with exceptional customer service skills. She always goes above and beyond to ensure every client feels valued and heard. Her attentiveness and problem-solving abilities allow her to resolve issues quickly, creating a positive and seamless experience. She carries a warm and approachable demeanor about her.Ā
Paige easily connects with people, making them feel at ease. Known for her friendly nature, she brings a vibrant energy to the office. Sheās also an enthusiastic bug lover and isn’t afraid to let her voice be heardāliterally! Her lively presence makes her unforgettable.Ā
Princess is the innovative Marketing Coordinator at Just Direct Promotions. Her relaxed and easygoing work style allows her to remain focused and creative, consistently developing captivating marketing strategies. Present her with a marketing or sales idea, and sheāll transform it into a remarkable masterpiece. She also manages our Social Media platforms and website updates.Ā Ā
Passionate about fashion, Princess stays up-to-date with the latest trends, giving her an excellent eye for stylish products. When sheās not working or curating her wardrobe, you can find her enjoying live football and basketball games.Ā
Samantha is our newest member of the Just Direct Promotions squad. With an enthusiastic and bubbly personality, she brings more than 7 years of outstanding customer service experience to the team. She is one of the first people you will have the pleasure of speaking with, whether it be by email or phone. Samantha focuses on bringing satisfaction and joy to each customer she comes in contact with. Samantha has a background in the study of light, and brings an illuminating perspective to our company. If you’re looking for any interesting facts, she loves puns, animals and running! Samantha is a valuable member of our team, and has been a marvelous asset since joining Just Direct Promotions.
Paul Willard joined Just Direct Promotions in its beginning stages to help launch the company from a one-dimensional product showcase to the multifaceted Promotional Product company it is today. With careful attention to and emphasis on production methods, product knowledge, and communication. Paul has helped form one of the most knowledgeable and well-rounded service teams in the industry. With an honours degree from Brock University, a rich history of working with children of all ages, and being married with two daughters, Paul has learned to emphasize the importance of open communication in all aspects of life, especially in sales, marketing and customer service.Ā
Craig has many yearsā experience working with customers from virtually every industry you can imagine. He also has a background in licensed products, producing posters and photographs for the NHL and many other professional leagues, helped solidify, the importance of providing only the highest quality products for your team.Ā Ā
Craigās ārealā superpower is his irresistible Clark Gable Charm. His other superpower is his extensive knowledge in everything customized. With his exposure to a wide variety of items, Craig is your āClarkā when you need a product that is hard to find.Ā Ā Ā
